Regarding the Handling of Personal Information
At Nikko Nishimachi Club ~Aratōto~ (hereinafter referred to as “the Company”), we recognize as important any information that can identify individual customers who use the website operated by the Company (hereinafter referred to as “personal information”), and we handle such information with the utmost care.
On the Company’s website, in order to provide our services, we may request that customers enter and submit their personal information. The information received through the Company’s website is managed under strict control.
Please note that the contents stated on this page constitute the Company’s basic policy regarding the handling of personal information on its website. In some cases, additional provisions regarding the handling of personal information may be established for each specific service provided. In such cases, those details are separately indicated within the respective service information pages, and we kindly ask that you review them as well.
- 1. Cases in Which We Request the Provision of Personal Information
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On the Company’s website, we request that customers enter and submit their personal information in the following cases:
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- 1. Accommodation reservations
- 2. Requests for various materials
- 3. Other cases (In services other than those listed above where we request customers’ personal information, we will clearly inform you of the purpose, the details, and the handling of such personal information.)
- 2. Purpose of Use of Personal Information
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Personal information provided by customers will be used on the Company’s website only in the following cases, and will not be used for any purpose other than the purpose for which the customer provided such personal information:
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- 1. When it becomes necessary for the Company to contact the customer for any reason.
- 2. When the Company conducts analysis for the purpose of improving the Company’s website and the Company’s services and products. Even in such cases, the analysis will be processed solely on a statistical basis and will not be used in any way to identify individual customers.
- 3. When the customer has given consent.
- 3. Scope of Collection of Personal Information
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The personal information that the Company obtains from customers shall be limited to the minimum information necessary for the provision of services as required information, and the provision of any other information shall not be made a condition for the provision of services.
(The minimum information required to be provided will be clearly indicated, such as by marking the relevant items.)
- 4. Retention of Personal Information
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Personal information provided by customers will be retained solely as a record of the services for which the customer has applied, and will be deleted after a certain period of time has elapsed.
- 5. Provision and Disclosure of Personal Information
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Personal information provided by customers will be handled with due care and will not be provided or disclosed to any third party, except in the following cases:
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- 1. To contractors to whom a duty of confidentiality has been imposed in connection with the matters described in “Cases in Which We Request the Provision of Personal Information” and with the maintenance and management of our systems.
- 2. When the customer has given consent.
- 3. When disclosure is required pursuant to laws and regulations.
- 6. Protection and Security of Personal Information
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- 1. In order to ensure the security of personal information, we implement reasonable safety measures from both administrative and system perspectives to prevent unauthorized access, loss, destruction, falsification, and leakage.
- 2. With respect to the protection and proper handling of personal information, we provide internal education to our officers and employees.
- 7. Personal Information on Linked Websites
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On the Company’s website, in order to provide customers with more useful information and services, we introduce links to the websites of other companies and organizations.
The Company assumes no responsibility whatsoever for the collection or handling of personal information conducted on the linked websites. Customers are requested to use such websites at their own discretion and responsibility.
- 8. Inquiries
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For inquiries regarding the handling of personal information on the Company’s website, please contact:
Nikko Nishimachi Club ～Aratōto～
10-9 Yasukawa-cho, Nikko-shi, Tochigi 321-1432, Japan
TEL: +81-288-53-3636
